Welcome to Flotm (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://flotm.shop/, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through third-party payment providers)
• Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Access
• Referral URLs
• Cookies and Similar Technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our website, products, and customer experience.
• Prevent fraud and maintain website security.
• Respond to your questions and requests.
• Send promotional emails (only if you have opted in).
• Comply with applicable legal requirements.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences.
• Maintain shopping cart functionality.
• Analyze website traffic.
• Improve website performance.

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

• Payment processors
• Shipping and delivery providers
• Website hosting services
• Analytics providers
• Government authorities when required by law

These third parties may only use your information to provide services on our behalf.

Payment Security

All payments are processed securely through trusted third-party payment gateways.

Flotm does not store your complete credit or debit card information on its servers.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no internet transmission or electronic storage system is completely secure.

Your Privacy Rights

Depending on applicable U.S. laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal information.
• Opt out of promotional communications.
• Request information regarding how your data is collected and used.

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we learn that such information has been collected, it will be promptly deleted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Flotm

Website: https://flotm.shop/

Contact Page: https://flotm.shop/contact-us/

Email: support@flotm.com

Phone: +1 (970) 544-9501

Address: 220 S Mill St, Aspen, CO 81611, United States

Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)

Thank you for choosing Flotm. We value your trust and are committed to protecting your privacy while providing a secure and enjoyable online shopping experience.